Privacy policy
Introduction
This Privacy Policy explains how TERN Group (referred to as "TERN", "we", "us" or "our") collects, uses and shares your personal data when you use our website, mobile app or other online services (collectively, the "Services").
Personal data that we collect
We collect the following types of personal data from you:
- Information that you provide to us directly: This includes information you provide to us when you create an account, contact us or otherwise interact with us. This may include, for example, your name, e-mail address, telephone number and other contact information.
- Information that we collect automatically: This includes information we collect automatically when you use our Services, such as your IP address, browser type, device type and referring URL. We may also collect information about your use of our Services, such as the pages you visit and the time you spend on each page.
- Information we collect from third parties: This includes information we collect from third party sources such as social media platforms and marketing partners.
How we use your personal data
We use your personal data for the following purposes:
- To provide and improve our services
- To communicate with you about your use of our services
- To personalize your experience with our services
- To send you marketing messages
- To recognize and prevent fraud
- In order to comply with our legal obligations
Communications Consent
In addition to the purposes listed above, by accepting this privacy policy, you expressly consent to us contacting you using the information you provide. This includes the right to reach out via phone, email, WhatsApp, or any other communication methods you share with us. We may use these channels to send you updates about our services, promotional offers, and other notifications related to your use of our Services.
Disclosure of your personal data
We may share your personal data with the following third parties:
- Service providers who assist us in providing our services, such as website hosting providers and email marketing providers.
- business partners such as healthcare providers and educational institutions.
- Third-party providers with your consent.
- Law enforcement authorities or other government officials if required to do so by law or if we believe disclosure is necessary to protect our rights or the rights of others.
Storage of data
We store your personal data for as long as is necessary to fulfill the purposes for which we collected it, unless otherwise required by law or official regulations.
Your options
You have the following choices in relation to your personal data:
- You can access and update your personal information by logging into your account or by contacting us.
- You can unsubscribe from receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email you receive from us.
- You can request that we delete your personal data by contacting us.
Security
We use a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.
Changes to this privacy policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.
Contact us
If you have any questions about this Privacy Policy, please contact us at: contactus@tern-group.com
